Shipping & Returns
Effective date: October 28, 2026
Thank you for bringing a piece of A Moment with Christ into your home. Each print is made to order through our fulfillment partner, Printful.
If something goes wrong with your order, please contact hello@amomentwithchrist.com so we can help.
Made for your order
Please review your chosen artwork, dimensions, material, and delivery address before checking out. Frames and other accessories shown in styled photographs are not included unless the product listing specifically says otherwise.
Because each print is produced for an order, we do not offer voluntary returns or exchanges for a change of mind, an incorrectly selected size, or a different artwork preference. This policy does not limit rights that apply under consumer law.
If you need help choosing, email us before ordering.
Production and delivery estimates
Most prints are produced within 2–5 business days after your order is placed. The day the order is placed is not counted in that production estimate. Weekends and applicable holidays are excluded.
For orders produced and shipped within the United States, transit typically takes an additional 1–8 business days after shipment. Actual timing depends on the product, fulfillment location, destination, and shipping service.
Production and transit are separate. Estimates are not guaranteed arrival dates. Seasonal demand, product availability, weather, and carrier disruptions can affect timing.
If we cannot ship within the shipment timeframe represented when you ordered, we will notify you, provide a revised shipment estimate when available, and offer the choice to agree to the delay or cancel the unshipped items for a prompt refund, as required by law. If we cannot obtain the agreement required by law, we will cancel and refund the unshipped items.
For a gift needed by a specific date, contact us before ordering.
Shipping costs and destinations
Available destinations, shipping methods, and charges are displayed at checkout. We can accept orders only for destinations supported by our store.
When tracking is available, we will provide it after your order ships. Items may arrive in separate packages.
If international shipping is available for your destination, customs processing may affect delivery. Any import taxes or handling charges payable by you must be disclosed as required by applicable law. Contact us before ordering if you need clarification.
Changes and cancellations
If you notice an error or need to cancel, email hello@amomentwithchrist.com as soon as possible with your order number.
We will check the order’s production status. If production has not started, we will try to make the requested change or cancellation. Once production begins, changes and voluntary cancellations may no longer be possible. Applicable statutory cancellation and refund rights still apply.
Damaged, defective, or incorrect prints
If your print arrives damaged, defective, misprinted, or different from what you ordered, contact us promptly—ideally within 14 days of delivery—so we can address the issue with our fulfillment partner.
Please include:
Your order number.
A description of the problem.
Clear photographs of the affected print and, if available, the packaging.
Keep the print and packaging until we tell you whether either is needed. Do not send an item back without contacting us first; a return may not be necessary.
For a confirmed production error, damaged item, or incorrect item, we will arrange an appropriate replacement at no additional cost or a refund, consistent with your rights under applicable law. We will not require you to pay necessary return shipping for an error or defect for which we are responsible.
The requested 14-day reporting period helps us investigate promptly. It does not remove consumer rights or remedies that apply beyond that period.
Delayed, missing, or misdelivered orders
If your package has not arrived by its estimated delivery date, contact us promptly with your order number. If tracking shows delivery but you cannot locate it, check the delivery address, household members, building reception, and nearby delivery areas, then let us know.
We will help investigate with the fulfillment partner and carrier and provide a replacement or refund when appropriate or required by law. A delivery scan will be considered as part of the investigation.
Incorrect addresses and returned packages
Please check your delivery address carefully. If a package is returned or cannot be delivered because the address you supplied was incorrect or incomplete, contact us. We will explain any available reshipment options and any additional costs before you agree to them.
If the addressing or fulfillment error was ours, we will arrange a correction without an additional shipping charge.
Print appearance
Screens and paper display images differently, so minor color variations may occur. Such variations alone are not a basis for a voluntary change-of-mind return. Material printing errors, defects, and products that do not match their description are handled under the damaged or incorrect item process above.
Refunds
If a refund is approved or legally required, we will issue it to the original payment method unless an alternative is agreed and permitted by law. We will include applicable refundable shipping charges for affected items. Your payment provider’s processing time will determine when the credit appears.
Your legal rights
Nothing in this policy excludes or limits consumer rights that cannot lawfully be waived, including any applicable cancellation rights or remedies for defective, misdescribed, or undelivered goods.
Contact us
A Moment with Christ
hello@amomentwithchrist.com
Please contact us before returning any item. The business mailing address below is not a returns address unless we specifically instruct you to use it:
tdr. ventures LLC
784 S Clearwater Loop Ste B, Post Falls, ID 83854